CONSUMERS ⇒ Why WACTAL Guide to Consumer Repair Search for a Member Shop Code of Ethics Parts: OEM vs Non-OEM (Aftermarket) Responsibilities: Yours, Theirs, Ours Comment Card Careers and Scholarships Links WACTAL Member Benefits WACTAL Members: • Provide their customers with the highest quality and service • Provide their customers with a sound written warranty • Facilitate ongoing training and education for management and technical personnel • Utilize the most modern up-to-date equipment and facilities • Uphold the integrity of the collision repair industry, WACTAL, and its members • Abide by a Code of Ethics to ensure you are treated fairly